Refund Policy

Thank you for shopping at Chérie.

Returns

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. Unboxing video is mandatory. It must also be in the original packaging.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 2-3 days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at cheriethepearlydiva@gmail.com with the unboxing video and images.

Shipping

To return your product, you should mail your product to: [cheriethepearlydiva@gmail.com]

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.